about us
saucewear is a tshirt design company specializing in custom orders and unique saucewear designed shirts. Please feel free to peruse our online store, or contact us directly for any custom orders. saucewear began in 2006, and is a small business that provides one on one service. We will be sure that you are fully satisfied with your order, and will work hard to give you the best customer service possible! We treat every customer as a VIP. We look forward to working with you, and please tell your friends and family about us! back to top
contact us
email To place an order, please email us at orders@saucewear.com If you have any questions, email info@saucewear.com shipping saucewear po box 51788 boston, ma 02205 phone 617-548-6041 Office Hours Monday-Sunday 9am-9pm EST back to top
stay in touch!
We will be updating the site regularly with new designs in our store (get sauced!). Please sign up for our mailing list if you would like to be notified when new designs become available. We promise we will not sell your email addresses or give out any personal information. Email us at kelly@saucewear.com to subscribe to the mailing list. back to top
ordering
For in-stock items, your order will be shipped in 1-4 business days. Allow the appropriate number of days for shipping according to your shipment choice at checkout. For out-of-stock items, allow 14-21 days for shipping. During holiday seasons when delivery carriers experience heavy mail-handling periods, we kindly ask you to plan your purchases accordingly and allow sufficient time for your orders to arrive at your door. If you have any time constraint concerns, please contact us directly for information at info@saucewear.com. back to top
sales tax
There is no sales tax in MA for clothing. back to top
shipping
Upon checkout, you will see a list of shipping options. Choose the shipping option for your number of items ordered, and the shipping costs will automatically be calculated into your checkout process. Orders outside the US require additional postage and will be handled on an order-by-order basis. When ordering gift certificates, shipping and handling is free. Simply contact us directly for your gift certificate at info@saucewear.com. Gift certificate orders should be separate from any product orders. back to top
| Shipping rates (USPS): | |
|---|---|
| 1-5 items | U.S. Only ($6.00) |
| 6-10 items | U.S. Only ($7.00) |
| 11-15 items | U.S. Only ($8.00) |
| 16-20 items | U.S. Only ($9.00) |
| 20 or more items | Please contact us for rates |
| Gift Certificates | FREE SHIPPING ($0.00) |
| NON-U.S. | based on country & weight +$2 surcharge ($2.00) |
returns
All returns are merchandise credit only. Shipping charges are not refundable. All tags must remain attached to the item. We must receive notice of your return within 10 DAYS of its receipt, NO EXCEPTIONS, and no return will be accepted unless a prior return authorization from saucewear has been obtained either in writing, by telephone, or via email. Your return must be received by us within 14 DAYS of receipt of return authorization from saucewear. We are not responsible for shipping charges incurred for returned merchandise. back to top
privacy policy
saucewear understands how important your privacy is to you. We use an encrypted secure server to protect your transaction. Your order is processed personally by Kelly, owner of saucewear. Any questions or problems can be handled personally with you. We're a phone call away at 617-548-6041. saucewear does not release any customer information whatsoever to any outside marketing firms or mailing list entities. Your purchase and any personal information are kept strictly private. saucewear strongly believes in conducting business privately. back to top